1. Grievance Redressal / Escalation Matrix

In case of any grievance or complaint, you may contact by mentioning “Urgent” in subject : 📩 care@stockmanthan.com

We aim to:

• Acknowledge within 48 working hours
• Resolve within 30 days from the date of receipt

If your grievance is not resolved satisfactorily, you may escalate it through SEBI SCORES Portal at https://scores.sebi.gov.in

If you are still not satisfied, you may use ODR Portal at https://smartodr.in

2. Important Guidelines

• All communications must be made only through the official email ID mentioned above
• Do not share sensitive financial or account-related information unnecessarily
• Do not make payments to any account other than officially communicated channels

3.1 What services are offered?

Stock Manthan provides:

• Financial education content
• Research-based insights and analysis
• Subscription-based research driven informational services

These services are intended to assist users in understanding markets and making independent investment decisions.

3.2 Do you provide trial services or guaranteed returns?

• No trial services are offered
• No assurance or guarantee of returns is provided

Investments in securities markets are subject to market risks.

3.3 Can past performance be relied upon?

Past performance is not indicative of future results. Investment outcomes depend on multiple factors including:

• market conditions
• timing of entry and exit
• individual decision-making

3.4 How should I evaluate whether to subscribe?

• understand the methodology and approach
• assess suitability based on their financial profile
• avoid decisions based solely on short-term expectations

3.5 What kind of queries will not be answered?

• short-term speculative price queries
• one-to-one investment advice
• individual portfolio evaluation

All communications are handled in a structured and non-personalized manner.

4. Disclaimer

• Stock Manthan provides educational and research-based insights only
• No personalized investment advice is provided
• Users are solely responsible for their investment decisions

Registration with SEBI does not guarantee performance or returns.